Last updated: July 24, 2026

We want you to feel confident purchasing from Velvet Bombshells. Please review this policy before completing your purchase.

Physical Merchandise

Eligible physical merchandise may be returned within 14 calendar days after delivery.

To qualify for a return, the item must be:

• Unused, unworn, and unwashed.
• In its original condition.
• Returned with its original tags and packaging.
• Accompanied by proof of purchase.

To request a return, email contact@velvetbombshells.com within the 14-day period. Please do not send an item back until you receive return instructions.

Nonreturnable and Final-Sale Items

The following are final sale and cannot be returned or exchanged unless defective or required by law:

• Sale, clearance, or otherwise discounted merchandise marked “Final Sale.”
• Digital products after delivery, download, or access.
• Class and workshop registrations.
• Performance tickets.
• Gift cards.
• Personalized or custom-made merchandise.
• Items that cannot be resold for health or hygiene reasons.
• Items returned used, worn, washed, damaged, or without their original packaging.

Digital Products

Digital purchases are nonrefundable after delivery, download, or access.

If a digital product is defective or cannot be accessed because of a problem caused by Velvet Bombshells, contact us so we can provide reasonable technical assistance, a replacement file, or another remedy when appropriate.

Classes and Workshops

Class and workshop registrations are nonrefundable. Missed classes, late arrivals, scheduling conflicts, and failure to attend do not qualify for refunds.

If Velvet Bombshells cancels a class, affected customers will be offered a rescheduled session, account credit, or refund.

Performance Tickets

Performance tickets are nonrefundable unless Velvet Bombshells cancels the performance or a refund is required under applicable law.

If a performance is postponed or rescheduled, we will communicate the available options, which may include use of the original ticket for the new date, account credit, or a refund when required by law.

Damaged, Defective, or Incorrect Items

Inspect your order after delivery. Contact us within 7 calendar days if an item is damaged, defective, or incorrect.

Include your order number, a description of the problem, and clear photographs when possible. If the problem is confirmed, we will arrange an appropriate replacement, refund, or other remedy.

Return Shipping

Customers are responsible for return-shipping costs for ordinary returns. Original shipping charges are nonrefundable.

If the return results from an incorrect, damaged, or defective item sent by Velvet Bombshells, we will cover reasonable return-shipping costs.

We recommend using a trackable shipping method. Velvet Bombshells cannot process a return that is not received.

Refund Processing

After receiving and inspecting an eligible return, we will notify you whether the refund was approved.

Approved refunds will be issued to the original payment method. Your bank or payment provider may require approximately 5–10 business days to post the credit.

Exchanges

If you need another size or item, contact us to determine availability. The fastest option may be to return the eligible item and place a new order after the return is approved.

Contact Us

To request a return or ask a question, contact:

Velvet Bombshells
Email: contact@velvetbombshells.com
Website: https://velvetbombshells.com